Support Resources


Parent Support of Eastern Ontario (PLEO)
 (613) 321-3211
(not a crisis service, weekdays only)
Ottawa Distress Centre
 (613) 238-3311
Ottawa Crisis Line (16 and older)
 (613) 722-6914
 +1 (866) 996-0991
Kids Help Phone
 +1 (800) 668-6868
Youth Services Bureau Crisis Line (under 18)
 (613) 260-2360
 +1 (877) 377-7775
 [email protected]



312 Parkdale Ave

Youth program: Free Substance Use/Addiction specific counselling onsite at Rideauwood. Individual and group programs. Contact reception (number above) to schedule an intake appointment. They will book an appointment for a phone intake to be put on the Waitlist.

School Based Program: Free Individual counselling onsite at all Ottawa area English High Schools (and select intermediate schools). Contact Schools guidance counsellor to request services.

Family Spiral: 2 information evenings (2 hours each) for family members impacted by a loved one’s substance use. $50 per evening (subsidies available if needed). Must pre-registered by calling Rideauwood reception.

Parent Program: 5 week group information/support with intensive 3 day program. Additional individual sessions for individuals in the program and aftercare group available. Call Reception to book a phone intake appointment.

Serenity Renewal

202 – 2255 St. Laurent Blvd
Ottawa, Ontario K1G 4K3
 (613) 523-5143
 [email protected]

Counselling: Serenity Renewal for Families offers counselling for individuals, children, youth, couples and families. All of our counsellors deal with the impact of addictions, trauma and grief on families and on the individual addict. Contact reception to schedule an appointment. $100 per session with sliding scale available.

Adult Educational Workshops: Our educational workshops are designed to promote emotional and spiritual well-being in a safe environment. Every workshop is facilitated by a professional counsellor. There is no requirement to see a counsellor before taking a workshop. However, a counsellor may recommend a series of workshops based on an assessment of your individual personal situation. Visit website for list of recovery based workshops.

Children, Youth, and Families: Our team works with children, youth and parents to help facilitate growth and communication – individually and within the family unit. The programming is designed to help families cope with issues arising from substance abuse, addiction, addictive behaviour and emotional wellbeing. Offering a safe and comfortable space, the Youth, Parent and Families support team strives to provide support to all members of the family unit.

Ongoing Support Groups: The Parents Forever Group is an on-going, professionally facilitated, mutual-support group for parents and family members of addicted children (18 years and up). Along with group sharing, parents can learn tools to improve the quality of their own lives. Participants are not required to register, and sessions are held on Tuesday mornings from 10-11:30 a.m.

Sliding scale available for low income families Child and family programs are free. Fees are listed on Website.

Ottawa Community Health Care Centres

Located throughout the community. Serviced based on the area you live in. Provides various programs and services including free short term general counselling (8-12 sessions). Contact the Community Health Centre closest to you for directions on registration and wait times.

Walk-In Mental Health Counselling

  • No Appointment Required
  • Single session appointments for Mental Health and related difficulties

Family Services Ottawa

312 Parkdale Avenue
 (613) 725-3601
Tuesdays: 12pm - 8pm
(Last walk-in session is at 6:30pm)
Saturdays: 12pm - 5pm
(Last walk-in session is at 3:30pm)
Services available in: English

Jewish Family Services of Ottawa

300-2255 Carling Avenue
 (613) 722-2225
Wednesdays: 12pm - 8pm
(Last walk-in session is at 6:30pm)
Sundays: 12pm - 5pm
(Last walk-in session is at 3:30pm)
Services available in: English

Somerset West Community Health Centre

55 Eccles Street
 (613) 238-8210
Tuesdays: 11am - 5:30pm
(Last walk-in session is at 4pm)
Services available in: English, Cantonese, Mandarin

South-East Ottawa Community Health Centre

1355 Bank Street, 6th Floor
 (613) 737-5115
Tuesdays: 11:30am - 6pm
(Last walk-in session is at 4:30pm)
Services available in: English, Arabic, Somali, Spanish

Catholic Family Services | SFC Ottawa

310 Olmstead Road
 (613) 233-8478
Thursdays: 12pm - 8pm
(Last walk-in session is at 6:30pm)
Fridays: 12pm - 5pm
(Last walk-in session is at 3:30pm)
Services available in: English, French

North Renfrew Family Services

109 Banting Drive
 (613) 584-3358
Wednesdays: 12pm - 8pm
(Last walk-in session is at 6:30pm)
Services available in: English

Youth Services Bureau (YSB)

Ages 12-20 or parents of someone in that age bracket
2301 Carling Avenue
 (613) 562-3004
 [email protected]
Tuesdays: 12pm - 8pm
(Last walk-in session is at 6pm)
Thursdays: 12pm - 8pm
(Last walk-in session is at 6pm)
Services available in: English, French

Support Groups & Information Sessions for Families

The Oasis Kanata

Glen Cairn United Church
140 Abbeyhill Drive
 (613) 435-1100
 [email protected]

A (free) community outreach program of Glen Cairn United Church that offers information, education, and support for caregivers of people with mental illness living in Kanata and the surrounding area.

Monthly Community Educational Information Sessions: See website for upcoming sessions

Caregivers Matter support group sessions are free, open to anyone over the age of 18, and take place on the first Monday of each month from 7 to 8:30 pm, unless otherwise indicated. Sessions are led by our Program Manager and trained volunteers.

Parent’s Lifeline of Eastern Ontario

 (613) 321-3211
 [email protected]

Parent support Groups: (for parents of Children from 0-24 yrs) Available in various locations inside and outside the city. No registration required. Contact for more information. Location of meetings are listed on website.

The Source: Young Adult Peer Support Group (16-24 years): The Source is a social, recreational group for young adults 16 to 24 managing a mental illness. We offer a safe, supportive, non-judgmental environment where youth can make new social connections and just be with their peers on a Friday evening (7-10pm) McNabb Community Centre – registration required.


 (613) 723-8484

Support Meetings: For family members of addicted person. Various meetings for different ages and family members. See website for meeting dates and times. It’s based on the principals and beliefs of AA/NA.

Ottawa Addiction Access and Referral Services (OAARS)

101-338 Montreal Rd.
 (613) 241-5202

Main goal is to help people navigate the addictions treatment system so they can find the solutions they need and the treatment option that is right for them or their loved ones. They conduct screening and assessments, offer referrals, and provide information, support and guidance. service listing, private clinicians, supports programs, topic information.  +1 (800) 565-8603 Directory of Ontario residential & day treatments.

Private Clinicians

  • Fee for Service.
  • Prices typically range from $100 - $250.

Psychology Today
Directory of private clinicians. Can narrow search to location, specialization, modality, etc. Website also has articles and information.

Terrace Wellness Group – Family Therapy

120 Terence Matthews Crescent Unit C1-C2, Kanata, ON K2M 2B2
 (613) 831-1105

Sara Panuccio

535 Legget Drive
 (613) 699-8157

Dr. Martin Rovers – Family Therapy

Capital Choice Counselling Group
 (844) 402-2025

Rosalind Gilchrist

200-1489 Merivale Road
 (613) 900-5634

Kanata Psychology and Counselling Centre

300 Terry Fox Drive
 (613) 435-2729